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Germany - Amazon CEO admits shortcomings

09 May 2013

In a further update to our long-running Amazon story, German CEO, Ralf Kleber, has admitted to defects in the placement of temporary workers close to the logistics centre in Bad Hersfeld. "We should have a closer look," said Kleber in an interview with the Süddeutsche Zeitung . We have not adequately met our duty of supervision in the specific case in the accommodation he said.

In the case of accommodation for temporary workers near Bad Hersfeld, the company did not adequately fulfilled its duty of supervision, Kleber said . The demand for higher wages he described as "covered".

Regarding allegations of nannying and intimidation by multiple insiders working in the logistics centres, Kleber designated these as individual cases and said that “when we learn of grievances, we will deal with them”. He also said that the company has not lost many customers following the bad publicity.

It is believed that Kleber has rejected the demands of the services sector union, Verdi, to participate in a collective retail agreement, as he categorises Amazon as a logistics company. He also stated that Amazon pays a high starting salary than other logisticians at €9.30 per hour rising to €10 after a year.


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