Stephen Clancy possesses over 25 years of experience in the HR and Business Process Outsourcing (BPO) services marketplace as a market research analyst, marketing consultant, industry speaker, writer and developer of BPO solution partnerships. Before joining Staffing Industry Analysts, he held executive roles at SourceRight Solutions, the workforce solutions division of SFN Group. As Vice President at SourceRight Solutions, Clancy developed and sold business process outsourcing solutions (RPO & MSP) to Fortune 1000 companies. He developed multi-million dollar outsourcing engagements with leading industry organizations such as Verizon, Grainger, Citrix and Kodak. These workforce solutions delivered multifaceted enhancements for these organizations over three to five year contract periods. Before joining SourceRight, Clancy was a member of Gartner’s Worldwide IT Services Group as a principal analyst and research program director with a focus on outsourcing, alternative channel support and IT services. Clancy holds a B.S. in Finance from the University of Massachusetts, North Dartmouth and a Black Belt and Master Certificate in Six Sigma from the University of Villanova. Clancy is a past Member of the Southeastern Massachusetts University Board of Trustees.
29 July 2015
Just as you score your providers, many of them are evaluating you to know whether you are worth pursuing or staying with. Asking them for their criteria can help you be more competitive.
15 July 2015
The improved economy and employment numbers point to an increasing battle over skilled talent, leading even procurement professionals to rate quality over cost and risk factors as the most important when selecting a supplier.
1 July 2015
Three recent headlines speak to the need for CW managers to be ready for any change in the risk landscape. Here's how to be prepared.
17 June 2015
Misclassification is a common topic, but it's usually pertaining to independent contractors. Recently, statement-of-work misclassification is gaining notice of CW managers.
3 June 2015
Surveying stakeholders for program service satisfaction and talent quality measures is a critical step for many reasons, but how does a program manager execute a survey regimen that will be relevant and drive change?
13 May 2015
Companies spend a lot of effort building an employer brand for their traditional workforce, but fail to consider doing so for contingent workers.
29 April 2015
With the growing interest in total talent management, are programs remembering to include passive candidates in their efforts?
1 April 2015
As programs mature and seek to expand their scope or reach, capturing CW data both in and out of a program can provide visibility and build future support.
18 March 2015
As the economy shifts and talent and suppliers have more choices, they may start to look for better options. Now’s the time to examine your processes and relationships to ensure you are a preferred client.
4 March 2015
Freelancer management systems enable companies to self-manage their talent pools, but are they right for your organization?