Jon Osborne

VP, Strategic Research

Jon Osborne

After leading SIA's North America Research & Editorial department for nearly a decade, Jon Osborne now focuses on strategic research projects and communication of company research to members via the monthly Staffing Industry Report webinar. Previously, he had a 15-year career in bank financial analysis and investor relations at Bank of America. He holds an M.B.A. and B.A. in economics from the University of Chicago.

Recent Articles

Europe Staffing Company Survey: Requests for Proposal (RFPs)—Response rates, hours to complete, & percent successful

31 December 2015

  • Typical staffing firm respond to about three-quarters of RFPs
  • About half of completed RFPs turn into business
  • Time-consuming, but responding typically worth it

Europe Staffing Company Survey: Staffing firm operational structures

28 December 2015

  • Staffing firms vary widely in combining/separating recruiting & sales, temp & perm businesses
  • Most firms highly satisfied with current structure
  • Sixty-nine staffing firms provided data

Europe Staffing Company Survey: Temporary worker ratios: Resume submittals/interviews & resume submittals/hires

27 December 2015

  • Median submittals/interview ratio: 3
  • Median submittals/hire ratio: 4
  • Data from 38 staffing firms analyzed

Europe Staffing Company Survey: Temporary worker assignment lengths & tenure discounts

27 December 2015

  • Median assignment length: 26 weeks
  • 35% of staffing agencies offer a tenure discount
  • Discounts in 1%-3% range

Europe Staffing Company Survey: Social media use, metrics, & preferred venues

6 December 2015

  • Social media generally of just moderate value to staffing firms
  • One in five track no social media metrics at all
  • Staffing firms mostly use social media for recruiting, less so sales

2015 Europe Staffing Company Survey: Staffing firm use of outsourced services: usage rates & best practices

8 November 2015

  • Most commonly outsourced: marketing/social media
  • Outsourcing used to supplement, not replace
  • Execs offer best advice on how to make it work

2015 Europe Staffing Company Survey: Investment plans for the next two years, and reported highest-return investments

26 October 2015

  • 73 European staffing firms report primary planned investment
  • Top plans about internal staff--hiring and training
  • But is technology underinvested?

2015 Staffing Company Survey: Prevalence of certifications among staffing industry executives

16 October 2015

  • Four exec certifications dominate staffing market
  • Certifications highly region-specific
  • In all regions, half or more of execs have a certification

2015 Staffing Company Survey: Perception of gender advantage/disadvantage among staffing executives

12 October 2015

  • Gender advantage/disadvantage in working world and staffing industry examined
  • Most staffing execs--both male and female--see no particular bias
  • Responses from staffing execs in North America, Europe, and Australia/NZ

2015 Europe Staffing Company Survey: Initial Findings

8 October 2015

  • 76 unique staffing firms share their opinions
  • Benchmark measures, assignment lengths, RFP metrics
  • Outsourcing and social media use
  • Tenure discounts, operational structure, resume submittals/interviews