Jon Osborne

VP, Strategic Research

Jon Osborne
josborneSPAMFILTER@staffingindustry.com

After leading SIA's North America Research & Editorial department for nearly a decade, Jon Osborne now focuses on strategic research projects and communication of company research to members via the monthly Staffing Industry Report webinar. Previously, he had a 15-year career in bank financial analysis and investor relations at Bank of America. He holds an M.B.A. and B.A. in economics from the University of Chicago.

Recent Articles

Europe Staffing Company Survey 2020: Do staffing firms benefit from engaging with online rating websites?

11 November 2020

  • 56% of Europe staffing firms engage with online rating websites
  • Firms most often monitor ratings, respond to negative reviews, add company information
  • The effort appears to pay off with respect to recruiting
  • Rating website most often engaged with: Glassdoor
  • 43 staffing firms surveyed

UK Staffing Company Survey 2020: Do staffing firms benefit from engaging with online rating websites?

11 November 2020

  • 66% of UK staffing firms engage with online rating websites
  • Firms most often monitor ratings and respond to negative reviews
  • The effort appears to pay off with respect to recruiting
  • Rating website most often engaged with: Glassdoor
  • 50 staffing firms surveyed

UK Staffing Company Survey 2020: Staffing firm operations in the COVID-19 environment

4 October 2020

  • Staffing firms responding with focus on selling
  • Also implementing new technologies, furloughing staff, cutting salaries
  • Firms express pride in survival, retaining staff, heroism against COVID-19
  • Lasting effect: Many think temp remote work boom will last
  • Three best practices on how to manage... More

Europe Staffing Company Survey 2020: Staffing firm operations in the COVID-19 environment

4 October 2020

  • Staffing firms responding with focus on selling
  • Also implementing new technologies, cutting costs
  • Firms express pride in survival and retaining staff
  • Lasting effect: Many think temp remote work boom will last
  • Three best practices on how to manage remote temps

Best Practices in Remote Working For UK Staffing Firms

20 April 2020

  • The six key advantages of making your firm remote work capable
  • How to keep remote staff connected, engaged, and happy
  • Legal pitfalls to avoid
  • How to measure staff performance when you can't see it
  • The written policy you'll need to get staff on board
  • What to advise staff, what equipment they'll... More

Europe Staffing Company Survey 2019: Terms of service: days payable, discounts, indemnification

11 December 2019

  • Days payable: 30 days most typical
  • Discounts for early payment rare and small
  • Half of staffing firms offer indemnification, but only to a minority of clients

Europe Staffing Company Survey 2019: Revenue by skill, industry, sources, customer characteristics

10 December 2019

  • Revenue from clients with internal staff based on-site
  • Revenue from top clients, repeat clients
  • VMS/MSP participation, revenue, fees
  • Revenue by customer size, segment, industry
  • 54 European staffing firms surveyed

UK Staffing Company Survey 2019: Revenue by skill, industry, sources, customer characteristics

10 December 2019

  • Revenue from clients with internal staff based on-site
  • Revenue from top clients, repeat clients
  • VMS/MSP participation, revenue, fees
  • Revenue by customer size, segment, industry
  • 50 UK staffing firms surveyed

Europe Staffing Company Survey 2019: Planned investments, management priorities, and predictions

9 December 2019

  • 48 Europe staffing executives revealed their plans and predictions
  • Top investments: technology and staff
  • Top priorities: revenue-related objectives top the list
  • Top prediction: increased role for technology/AI
  • Top growth areas in next 10 years: human cloud, SOW

UK Staffing Company Survey 2019: Planned investments, management priorities, and predictions

9 December 2019

  • 50 UK staffing executives revealed their plans and predictions
  • Top investment: adding staff and training/improving them
  • Top priorities: retaining/recruiting staff and growing revenue
  • Top prediction: increased role for technology, and continued gig boom
  • Top growth areas in next 10 years: SOW,... More