Jon Osborne
VP, Strategic Research
josborneSPAMFILTER@staffingindustry.com
After leading SIA's North America Research & Editorial department for nearly a decade, Jon Osborne now focuses on strategic research projects and communication of company research to members via the monthly Staffing Industry Report webinar. Previously, he had a 15-year career in bank financial analysis and investor relations at Bank of America. He holds an M.B.A. and B.A. in economics from the University of Chicago.
Recent Articles
UK Staffing Company Survey 2021: Virtual interviewing preferences and best practices
11 November 2021
- The key advantages of virtual interviewing, and of in-person interviewing
- How to make virtual interviewing work for you
- 35 UK staffing firms surveyed
Global Staffing Company Survey 2021: Concerns about current and upcoming legislation
5 November 2021
- Over 400 staffing firms identify regulatory concerns
- Top current and future concerns listed, by region
- What's new: Changes in concerns noted from previous year
Europe Staffing Company Survey 2021: Highest-return sales, marketing, and recruiting tactics
24 October 2021
- European staffing execs reveal which tactics work best in their companies
- Just a few tactics dominated in each of sales, marketing, and recruiting
- 37 staffing industry top executives surveyed
UK Staffing Company Survey 2021: Highest-return sales, marketing, and recruiting tactics
24 October 2021
- UK staffing execs reveal which tactics work best in their companies
- Just a few tactics dominated in each of sales, marketing, and recruiting
- 26 staffing industry top executives surveyed
Best Practices in Remote Working For UK Staffing Firms
11 March 2021
- The six key advantages of making your firm remote work capable
- How to keep remote staff connected, engaged, and happy
- 19 pages of advice and information specific to staffing
UK Internal Staff Survey 2020: Full Report
14 December 2020
- 71 page aggregation of UK internal staff surveys
- Metrics, best practices, compensation data
- Essential resource for staff recruiting and retention
- Over 800 internal staff surveyed
UK Internal Staff Survey 2020: Internal staff job satisfaction (or lack thereof), and what drives it
12 December 2020
- Internal staff give staffing firm employers a 47% NPS
- Top keys to satisfaction: positive work environment, future opportunities, good leadership
- What staff don't like: administrative paperwork, office inefficiency
- Over 800 staff from 16 UK staffing firms surveyed
UK Internal Staff Survey 2020: Advice to new employees, mistakes to avoid, how to succeed
12 December 2020
- Over 500 internal staff offer advice to new employees
- Six themes dominate responses
- Most common advice: Ask questions, emulate team members, focus on learning
UK Internal Staff Survey 2020: By what metrics should staff be measured?
11 December 2020
- Most preferred internal staff performance metrics identified
- 10 separate staffing occupations examined for preferred metrics
- Most popular: activity measures and financial measures
- Over 600 UK internal staff surveyed
Europe Staffing Company Survey 2020: Terms of service: days payable, discounts, indemnification
27 November 2020
- Nearly half of clients get standard contract terms
- Most common exception: Conversion discount
- Discounts for early payment rare and small
- Days payable: 30 days most typical