VMS/MSP & Staffing Technology

2011 Contingent Buyer Survey: Contingent buyer satisfaction with VMS and MSP

March 27, 2012

  • Buyers gave their VMSs net promoter scores of 24% and scores of 27% to their MSPs
  • Net promoter score by industry, size, skill segment, management level, department and prior experience

2011 Contingent Buyer Survey: Contingent Buyer Metrics Scanner

January 31, 2012

  • Use this tool to evaluate prospective buyers or benchmark your program
  • Estimated spend, VMS use, projected growth
  • Downloadable Excel file

2011 Contingent Buyer Survey: Management Strategies

December 2, 2011

  • Use of approved suppliers, supplier tiering lists, master suppliers, RPO and HRO has surpassed previous pre-recessionary peaks
  • Growth in VMS and MSP moderating, but still projected to grow

2011 Contingent Buyer Survey: Trends in VMS and MSP use

November 18, 2011

  • VMS and MSP use stable among core buyers
  • VMS and MSP use projected to rise, consistent with the long-term trend

Global VMS and MSP Landscape Summary

October 25, 2011

  • Global VMS and MSP spend among respondents of $76 billion and $48 billion, respectively
  • VMS spend through SOW was $21 billion in 2010, an increase of 44% from 2009
  • Increased share of staffing revenue through VMS and MSP

2010 Contingent Buyers Survey

July 18, 2011

  • Sixth annual contingent buyers survey
  • 196 page report, complete aggregation of results
  • Contingent management strategies, industry practices and plans for future use

2010 Contingent Buyer Survey: Implementation order of VMS and MSP

June 16, 2011

  • 60% of buyers who use both an MSP and VMS implemented the two in tandem, 40% implemented separately
  • Order of implementation does not seem to matter with respect to buyer satisfaction

2010 Contingent Buyer Survey: Buyer satisfaction with MSP and VMS

May 27, 2011

  • Buyers gave MSP 2% net promoter score, VMS gets 7%
  • Buyers who report higher on-time placement give higher scores
  • Also important: communication, buyer control of VMS and MSP

2010 Contingent Buyer Survey: Evolution of supplier management strategies

April 25, 2011

  • VMS, MSP juggernaut continues
  • CW managers incorporating SOW
  • RPO, HRO gaining traction

INSIGHT - Estimate of U.S. VMS and MSP markets

January 21, 2011

How much are companies using VMS and MSP? This report contains estimates of VMS and MSP spend in the U.S.