VMS/MSP & Staffing Technology

2013 Contingent Buyers Survey: Use of SLAs and Key Performance Indicators for managing MSPs

June 27, 2013

  • Use of SLAs standard practice for managing MSPs
  • Most common KPIs include stakeholder satisfaction, time to fill (cycle time), cost savings, fill rate, minimizing turnover and worker quality

Expert Interview: CIOs Strike Back -- The Coming Technology Challenges and Opportunities Facing Staffing Firms

June 23, 2013

  • Social media – a threat or an ally?
  • Use of mobile technology within staffing
  • Challenges related to data analytics

2013 Contingent Buyer Survey: Primary model used

June 13, 2013

  • Compared to 2009, buyers in 2013 were more likely to say that the primary model they use to manage their CW program is an MSP
  • MSP use gains in almost all buyer size categories
  • Included in report: Cuts by industry, skill and spend, trend data

2013 VMS and MSP Supplier Competitive Landscape

June 10, 2013

  • $100 billion in global VMS/MSP spend accounted for in this study
  • Global VMS and MSP spend in our study rose 21% and 18% in 2012, respectively
  • VMS providers reported 62 "mega-programs" (programs with annual spend over $300 million)

Improve Hiring Efficiency & Quality with Reference-Checking- May 2013

May 21, 2013

  • Watch the full webinar on demand
  • Learn How to capture behavioral feedback from 5 references in 2 days for each candidate
  • Approximately 1 hour

Thought Leader Webinar: SOW - a Global Trend

February 20, 2013

  • Watch the full webinar on demand
  • Hear insights from industry experts 
  • Duration: approximately 1h

SIA Research: MSP Negotiation Template

February 13, 2013

Staffing Industry Analysts has developed a template CWS Council members can use in MSP negotiations. Council members can contact Bryan Peña, VP, Contingent Workforce Strategies and Research, for the tool at bpena (at) staffingindustry (dot) com.


2013 MSP Negotiation Template

January 28, 2013

  • Template for negotiating contract with MSP
  • Fees, contract term, invoicing and other items addressed in this template

VMS Not the Bogeyman Suppliers Claim

January 9, 2013

VMS is staffing firms’ favorite bogeyman, but tales of its effects on lowered margins and profits are greatly exaggerated, writes Editorial Director Subadhra R. Sriram in The Contingent Blog


2012 Staffing Company Survey: Percent of staffing firm revenue flowing through VMS

December 17, 2012

  • Median percent of revenue flowing through VMS: 5%
  • Firms in the finance/insurance industry; IT staffing most likely to have high portion of revenue flowing through VMS
  • Larger firms more likely to have large portion of revenue flowing through VMS