VMS/MSP & Staffing Technology

2013 VMS/MSP Landscape Summary

November 6, 2013

  • Excerpt from full 2013 VMS/MSP Landscape Report
  • 22 VMS providers and 24 MSPs examined
  • Companies listed by spend under management

Thought Leadership Webinar - French Contingent Programme Showcase

October 23, 2013

  • Exclusive insights on the French market from the leading VMS provider.
  • Overview of business practices and legal limitations.
  • Webinar replay on demand (approx. 1 hour).

Webinar - Integrated Sourcing Wins the Talent War - October 2013

October 1, 2013

  • Watch the full webinar on demand
  • Managing the total workforce
  • Approximately 1 hour

2013 VMS/MSP Customer Experience Report

August 23, 2013

  • Top VMS and MSP performers announced
  • More than 20,000 buyers and more than 20,000 suppliers surveyed
  • Buyers are generally modest promoters of VMS/MSP, suppliers staunch detractors

2013 Contingent Buyers Survey: Net promoter scores for VMSs and MSPs

July 11, 2013

  • Among CW managers, VMS and MSP net promoter scores fell, but remain positive
  • Hiring managers are dissatisfied with VMSs and MSPs
  • Larger buyers are more satisfied than smaller buyers with their VMSs and MSPs

2013 Contingent Buyers Survey: VMS and MSP trends

June 27, 2013

  • The three year moving average of MSP use and VMS use remained stable in 2013, comparable to same levels reached in 2011 and 2012
  • Larger buyers tend to be heavier users of VMS and MSP

2013 Contingent Buyers Survey: Use of SLAs and Key Performance Indicators for managing MSPs

June 27, 2013

  • Use of SLAs standard practice for managing MSPs
  • Most common KPIs include stakeholder satisfaction, time to fill (cycle time), cost savings, fill rate, minimizing turnover and worker quality

Expert Interview: CIOs Strike Back -- The Coming Technology Challenges and Opportunities Facing Staffing Firms

June 23, 2013

  • Social media – a threat or an ally?
  • Use of mobile technology within staffing
  • Challenges related to data analytics

2013 Contingent Buyer Survey: Primary model used

June 13, 2013

  • Compared to 2009, buyers in 2013 were more likely to say that the primary model they use to manage their CW program is an MSP
  • MSP use gains in almost all buyer size categories
  • Included in report: Cuts by industry, skill and spend, trend data

2013 VMS and MSP Supplier Competitive Landscape

June 10, 2013

  • $100 billion in global VMS/MSP spend accounted for in this study
  • Global VMS and MSP spend in our study rose 21% and 18% in 2012, respectively
  • VMS providers reported 62 "mega-programs" (programs with annual spend over $300 million)