Surveys

Survey: Temporary Workers Are Quite Satisfied With Their Staffing Agencies

March 14, 2013

  • Overall average NPS 45% (same as last year)
  • Office/Business occupations scored above average
  • Soft factors (trust in firm, etc,) correlated most with NPS

2013 Internal Employee Compensation Estimator

February 22, 2013

  • Compensation data from 5,300 internal employees and 100 staffing firms
  • Compensation for 12 job titles, 16 levels of experience, 4 firm sizes and 9 segments
  • Localize estimates to your metro area

2012 Staffing Company Survey: Staffing firm priorities

December 17, 2012

  • Management priorities deviate from defensive to offensive trend observed since recession
  • Top management priorities: Growing revenue, expanding diversifying number of clients, growing market share
  • Biggest increases from 2011: Reducing internal staff headcount, preparing for sale of the company,... More

2012 Staffing Company Survey: Percent of staffing firm revenue flowing through VMS

December 17, 2012

  • Median percent of revenue flowing through VMS: 5%
  • Firms in the finance/insurance industry; IT staffing most likely to have high portion of revenue flowing through VMS
  • Larger firms more likely to have large portion of revenue flowing through VMS 

2012 Staffing Company Survey: What percent of sales force and recruiters' compensation is typically derived from bonus?

December 17, 2012

  • Median percent of sales force compensation derived from bonus: 26%
  • Median percent of recruiters’ compensation derived from bonus: 20%
  • Firms in the finance/insurance industry; healthcare temporary staffing, typically had the most bonus-driven compensation for both salespeople and recruiters.... More

2012 Staffing Company Survey: What's different about consistently profitable firms?

December 12, 2012

  • Most profitable temp segment: IT staffing
  • Most profitable staffing firm size: $50 million-$100 million
  • Most profitable priority: recruiting/retaining quality staff

2012 Staffing Company Survey: Service Expansion

December 6, 2012

  • 22% of staffing firms looking to launch RPO
  • Interest in VMS also strong
  • Most commonly offered today: master supplier services

2012 Staffing Company Survey: How firms are responding to online staffing

December 4, 2012

  • We asked staffing firms how they were responding to the opportunity/competitive threat presented by online staffing
  • A majority of 449 respondents either unaware or not interested/concerned (86%)
  • Comments: Respondents feel "human element" of traditional staffing gives edge over online... More

2012 Staffing Company Survey: How satisfied are staffing firms with their acquisitions, and what drives acquisition success?

November 26, 2012

  • Net promoter score for acquisitions made in last three years: -26%
  • Use of an M&A advisor did not affect respondents' satisfaction
  • Moderate correlation between acquirer size and satisfaction

2012 Staffing Company Survey: Acquisition Plans

November 21, 2012

  • Most desired temp staffing acquisition target: IT staffing 
  • Most desired non-temp staffing acquisition target: Direct hire
  • Temp segment where acquisition demand most exceeds supply: Engineering/design