2014 Staffing Firm Internal Employee Survey: What are the biggest missed opportunities in the staffing industry?
March 11, 2014
- Both management and non-management employees agree that training is the top missed opportunity.
- Non-management employees focused on improving the fundamentals - communication, quality, and hiring great people.
- Management focused on improving technology and enterprise growth.
February 24, 2014
- Overall net promoter score was a respectable 42%
- Agencies get good feedback in "quality of relationship" measures
- Trust and quality of relationship were most correlated with temp satisfaction
February 19, 2014
- A review of the latest significant temporary staffing trends and developments in Europe
- Exclusive insights from the whole research team
- On demand playback, approximately 1 hour
February 18, 2014
- Roughly a third of workers expressed some form of unsolicited praise
- Industrial workers were the most likely to express praise, healthcare workers were the least likely
- The most common requests were: increase and improve communication and feedback, increase pay, and offer transition to... More
February 13, 2014
- Bonuses are typically $100 or less, or $500 or more - with few in between
- Higher wages typically mean higher referral bonuses
- Referral bonuses are possibly underutilized - only 28% of temporary workers reported being offered a referral bonus
February 7, 2014
- More than 4,800 temporary workers surveyed on their primary method for finding a recruiter
- Contacting a staffing agency less popular than asking a friend or searching the internet
- Results vary substantially by occupation
February 5, 2014
- More than 3,000 temporary workers surveyed on which job board or social network site they used to find work
- Monster.com was the most commonly reported job board or social network used overall
January 10, 2014
- Why do employees leave, and what makes them stay?
- Which incentives are most appreciated by employees?
- What makes employees happier and more productive?
December 18, 2013
- Staffing firm plans for Affordable Care Act
- What makes for an effective website?
- Top recruiting tactics, what works--and what doesn't
- Best and worst strategic decisions
- 415 page report summarizes 6 years of surveys
2013 Temporary Workers Survey: Preferences, Satisfaction and Agency Selection & Cumulative Index to 2009-2012 Surveys
December 17, 2013
- 4,700 temps from over 40 firms surveyed
- Temp benefits, brand recognition, satisfaction
- 161 page report accumulates all previous temp/contingent surveys