Surveys

2013 Contingent Buyers Survey: Buyers' international presence

July 3, 2013

  • Information on which North America-based buyers have an international presence, and which are interested in expanding their program to cover new areas

2013 Contingent Buyers Survey: Evolution of supplier management strategies

July 1, 2013

  • Most common management strategies in use today include approved lists of suppliers, vendor management systems (VMSs), programs to encourage use of woman- and minority-owned suppliers, managed service providers (MSPs) and use of domestic outsourcing
  • Large buyers were more likely to manage... More

2013 Contingent Buyers Survey: VMS and MSP trends

June 27, 2013

  • The three year moving average of MSP use and VMS use remained stable in 2013, comparable to same levels reached in 2011 and 2012
  • Larger buyers tend to be heavier users of VMS and MSP

2013 Contingent Buyers Survey: Use of SLAs and Key Performance Indicators for managing MSPs

June 27, 2013

  • Use of SLAs standard practice for managing MSPs
  • Most common KPIs include stakeholder satisfaction, time to fill (cycle time), cost savings, fill rate, minimizing turnover and worker quality

2013 Contingent Buyer Survey: Recommended background check suppliers and suppliers serving Asia/Pacific, Mexico/Latin America

June 20, 2013

  • Buyers recommended suppliers in the Asia/Pacific and Latin America regions, as well as background checking vendors

2013 Contingent Buyer Survey: Who's trying new suppliers? Who's consolidating?

June 18, 2013

  • Since 2007, the proportion of buyers who are interested in trying new suppliers or consolidating existing ones has increased steadily.
  • In general, interest in consolidating suppliers and trying new ones pervades almost every type and size of buyer.

2013 Contingent Buyer Survey: Top skill purchases & recruiting challenges

June 17, 2013

  • Information on top skill purchases by specific buyer industry
  • Toughest recruiting challenges by skill segment

2013 Contingent Buyer Survey: Buyer plans and healthcare reform

June 14, 2013

  • As a result of the Affordable Care Act, buyers to increase use of SOWs, outsourced workers, full-time employees, offshore workers and agency temps, and to decrease use of independent contractors.
  • Confusion still prevalent

2013 Contingent Buyer Survey: Primary model used

June 13, 2013

  • Compared to 2009, buyers in 2013 were more likely to say that the primary model they use to manage their CW program is an MSP
  • MSP use gains in almost all buyer size categories
  • Included in report: Cuts by industry, skill and spend, trend data

2013 Contingent Buyer Survey: Buyer 2-Yr Spending Plans

June 13, 2013

  • On net, buyers plan to increase use of SOWs, agency temps, FTEs, offshore workers and outsourced workers, and decrease use of ICs
  • More detail in report, including cuts by industry, skill purchased and size, as well as trend data and overall workforce projections