Surveys

2013 Staffing Company Survey: What percent of staffing firm revenue comes from top clients?

November 22, 2013

  • We asked staffing firms for the percent of revenue they derive from their top client, as well as their top five clients.
  • Among all staffing firms, the median percent of revenue derived from a single client was 20%.
  • The median percent of revenue derived from the five largest clients was 50%. ... More

2013 Contingent Buyers Survey & Cumulative Index to 2006-2012 Surveys

November 22, 2013

  • 415-page aggregation of all previous buyer surveys
  • Best practices, metrics, updated projections
  • Trends in VMS, MSP, buyer management of staffing firms

2013 Staffing Company Survey: Staffing firm plans for service expansion and product life cycle

November 13, 2013

  • We asked staffing firms to indicate their status (currently offer, likely to offer within 2 years) regarding eight staffing-related services.
  • VMS is the service projected to see the highest percentage-wise growth over the next 2 years.
  • Scale is a key factor in choice of services offered. As revenue... More

2013 Staffing Company Survey: How much do you charge for a typical direct hire placement?

November 13, 2013

  • We asked staffing firms: “On average, what is the percent of salary your company charges for a direct hire/permanent placement?”
  • Staffing firms reported the median percent of salary charged for a direct hire to be 20%.
  • There was some variation around the most common response of 20% of salary;... More

2013 Staffing Company Survey: Highest bang-to-buck direct hire and temporary recruiting tactics

November 13, 2013

  • Staffing firms reported the direct hire recruiting tactic with the highest bang-to-buck return on spend/effort to be Linkedin (32% of respondents). A significant portion of respondents also selected: Job boards (25%), recruit from existing candidate list (20%), and list jobs on company website... More

2013 Staffing Company Survey: What percent of staffing revenue is derived from small- and medium-sized businesses?

November 13, 2013

  • We asked staffing firms to tell us the percent of revenue they derive from small- and medium- sized businesses.
  • We used this information to determine both the breadth (what percent of staffing firms do business with small- and mid-sized businesses?) as well as intensity (percent of revenue derived)... More

2013 Staffing Company Survey: Staffing firm priorities

November 7, 2013

  • As in every year the Staffing Company Survey has been conducted, respondents reported their company's top priority to be growing revenue. 
  • When comparing responses from the current survey with past results, we found three groups of priorities in descending order of importance: Growing revenue,... More

2013 Staffing Company Survey: Trends in staffing firm attitudes and opinions

October 17, 2013

  • This year, in addition to the internet and globalization, staffing firms were net-positive with regards to outsourcing, the economy (first time since 2009), and RPO.
  • With the exception of government regulation and the legal environment, the one year trend for all factors moved in the positive... More

2013 Staffing Company Survey: Most concerning legislative issues facing staffing firms today

October 17, 2013

  • We asked staffing firms the open-ended question: “Of the current legislative and/or regulatory issues affecting your business, which most concern you, and why?”
  • The vast majority of the 343 responses we received (80%) concern the Affordable Healthcare Act.
  • Immigration reform and background... More

2013 Staffing Company Survey: How are firms responding to online staffing?

October 15, 2013

  • We asked staffing firms: “How is your firm responding to the opportunity/competitive threat represented by fully automated online staffing services?”
  • A majority of 534 respondents were either unaware of such services (25%), or were not interested/concerned (55%)
  • Other firms were considering... More