Surveys
North America Workforce Solutions Buyers Survey 2016: MSP and VMS Cost Savings
March 6, 2017
- 83% of buyer organizations reported at least some savings from using an MSP
- 77% of buyer organizations indicated at least some savings from using a VMS
- This report provides further detail based on company size, industry and primary skill set purchased
North America Workforce Solutions Buyers Survey 2016: Internal Resources Dedicated to CW Management
March 2, 2017
- The median contingent workforce (CW) management team size was 3 FTE in our survey
- CW management team sizes varied based on organization size and CW spend
- Two thirds of survey respondents reported spending half or more of their time on CW management, an indication of the professional nature of... More
North America Temporary Worker Survey 2017: Temp perception of perm chances, assignment lengths, and temp vs. perm pay
March 1, 2017
- 5,000 temporary workers surveyed
- Expectations mostly reasonable
- But too optimistic about perm chances
North America Workforce Solutions Buyers Survey 2016: Recruitment Process Outsourcing
February 3, 2017
- 39% of companies surveyed use recruitment process outsourcing (RPO)
- A majority of companies that use RPO indicate reduced time-to-fill for permanent hiring
- Top reasons why buyers use RPO
Global Workforce Solutions Buyer Survey 2016: Skills that are difficult to recruit
January 31, 2017
- Frequently cited hard-to-fill roles include data science, information security, Java and regulatory
- Terms such as "niche", "specialized", and "specific" were frequently used in describing hard-to-fill roles
North America Temporary Worker Survey 2017: What temps wish their staffing firms had told them before their assignment
January 28, 2017
- Six areas of communication identified in need of improvement
- Parking, dress code, benefits, hours not always clear
- Over 5,000 temps from 38 firms surveyed
North America Staffing Company Survey 2016: Job order productivity metrics
December 27, 2016
- 300 staffing firms surveyed
- Job order metrics for recruiters and for salespeople
- Job order metrics for temporary staffing and for direct hire
North America Staffing Company Survey 2016: Temporary worker payroll: propensity of W-2 vs. 1099 payment methods
December 20, 2016
- About half of staffing firms use 1099 workers to some degree
- Use of 1099s very light among commercial firms
- But on average among IT firms, 28% of temps are 1099
North America Workforce Solutions Buyers Survey 2016: Satisfaction with Staffing Supplier VMS MSP and Advice to Staffing Firms
December 6, 2016
- Report contains buyer satisfaction scores for primary staffing supplier, VMS, and MSP
- Historical trend in Net Promoter Scores (NPS) also displayed
- Report includes open-answer advice to staffing suppliers from buyers on how to best increase buyer satisfaction
North America Staffing Company Survey 2016: Three benchmark ratios -- temporary workers/branch, temporary workers/internal staff, internal staff/branch
November 29, 2016
- Median temps/branch = 105; median temps/staff = 10
- Benchmark ratios vary markedly by staffing segment
- Over 300 staffing firms surveyed