Surveys

2014 Contingent Buyers Survey: Best (and worst) decisions made by contingent workforce managers

June 12, 2014

  • The most common “best decision” among buyers, by a large margin, was adopting VMS or MSP.
  • Contingent workforce organization and control was a recurring theme in the “best decision” responses.
  • The most common "worst decision" was “allowing local branches/managers to exercise... More

2014 Contingent Buyers Survey: Trends in supplier management strategies

June 9, 2014

  • Usage of VMS, MSP, RPO, HRO hits new highs
  • RPO use now more common than master supplier
  • Seven management strategies poised for growth

2014 Contingent Buyers Survey: Use of online staffing

May 28, 2014

  • Awareness of online staffing is growing rapidly
  • Actual use of online staffing remains very low
  • Interest in future use of online staffing spiked in 2014

2014 Contingent Buyers Survey: Short‐term and long‐term contingent workforce projections

May 23, 2014

  • Buyers continue to remain bullish with respect to near‐term hiring plans
  • Buyers were most bullish about the long-term prospects for high-skilled workers, SOWs, offshore workers, and outsourced company functions
  • The average reported contingent share of workforce is expected to grow from 18%... More

2014 Contingent Buyers Survey: What drives use of contingent labor?

May 14, 2014

  • Variable and unpredictable workloads, lower risk with "try before you buy", and rapid business growth encourage use of contingent labor
  • Learning curve and loyalty factors discourage use of contingent labor
  • Buyers of professional labor are more concerned with finding quality workers,... More

2014 Contingent Buyers Survey: ACA plans

May 1, 2014

  • Expectations between buyers and sellers are converging.
  • Most buyers of commercial skill sets expect bill rate increases due to ACA.
  • Few buyers note avoidance as preferred strategy.

2014 Contingent Buyers Survey - Initial Findings

April 24, 2014

This report contains results from 33 questions, including questions regarding:

  • Common practices among buyers of staffing services
  • Plans for future use of staffing services
  • Factors that encourage or discourage use of staffing

2014 Temporary Workers Survey: Sources of healthcare coverage

March 11, 2014

  • Nearly half of temporary workers receive coverage from an outside, non-staffing source
  • On average, only a third of temporary workers who are offered insurance sign up for it
  • One-quarter of temporary workers report that they have signed up for a healthcare exchange (or are planning to)
  • ... More

2014 Staffing Firm Internal Employee Survey: What are the biggest missed opportunities in the staffing industry?

March 11, 2014

  • Both management and non-management employees agree that training is the top missed opportunity.
  • Non-management employees focused on improving the fundamentals - communication, quality, and hiring great people.
  • Management focused on improving technology and enterprise growth.

2014 Temporary Worker Survey: How happy are temporary workers with their staffing agencies?

February 24, 2014

  • Overall net promoter score was a respectable 42%
  • Agencies get good feedback in "quality of relationship" measures
  • Trust and quality of relationship were most correlated with temp satisfaction