2012 Staffing Industry Sales Force Compensation Survey: Executive Summary

September 6, 2012

  • Study of salary and incentive benchmarks
  • Includes best practices around sales compensation
  • 13 staffing roles analyzed by company size

2012 Contingent Buyer Survey: Evolution of Supplier Management Strategies

August 31, 2012

  • Use of RPO, HRO continue to increase
  • Most common management strategies included vendor management systems (VMS), approved lists of suppliers and significant use of domestic outsourcing of business functions

2012 Contingent Buyer Survey: How buyers prefer to engage contingents

August 23, 2012

  • Over three-quarters of buyers said that, assuming comparable price, quality and speed, they prefer to engage contingent workers as agency temps.
  • Buyers in the energy/chemical and tech/telecom industries and those purchasing IT skills were relatively more open to SOWs
  • Buyers purchasing office/clerical,... More

2012 Contingent Buyer Survey: Who buys what type of contingent labor, and why?

August 23, 2012

  • Buyers were asked to name the skill on which they spend the most money. About half of respondents said they spend the most on IT skills, followed by industrial/logistics, engineering/design and office/clerical.
  • On average, buyers said that a fifth of their contingents were hired for seasonal needs,... More

2012 Contingent Buyer Survey: What conferences do contingent workforce managers attend?

August 17, 2012

  • SIA, SHRM, ISM and SIG top list of most commonly mentioned conferences
  • Three-quarters of buyers attend workforce-related conferences
  • Reasons given for going include education, legal/regulatory and networking

2012 Contingent Buyer Survey: Do buyers with higher employee turnover use more contingent labor?

August 17, 2012

  • Median annual permanent staff turnover rate: 10%
  • We looked for, but did not find, any statistically significant evidence that turnover was related to CW spend or contingent penetration rate

2012 Contingent Buyer Survey: Buyers' top priorities for their CW programs in 2012

August 15, 2012

  • Data on CW buyers'  top priorities for their CW programs in 2012, with cuts by industry, size, skill, VMS use and others
  • Only 7% of buyers consider preparing for healthcare reform to a top priority

2012 Contingent Buyer Survey: Satisfaction with suppliers

August 8, 2012

  • Data on buyer satisfaction with suppliers and their top complaints about the services that staffing firms provide - including which buyers are most concerned about quality, cost, speed, etc.
  • Cuts by industry, size, skill segment, management level, department, etc.

2012 Contingent Buyer Survey: Who will pay for healthcare reform

August 8, 2012

  • Buyers and suppliers disagree about who should pay for healthcare reform; buyers expect to absorb an average of 15% of the increased costs, while suppliers expect to pass on an average of 60%
  • Employers with more than 50 full-time equivalent employees who fail to offer health insurance to their... More

2012 Contingent Buyer Survey: How much do buyers spend on contingent labor?

August 7, 2012

  • Data on total CW buyer spend and CW spend per staffing supplier by industry, skill set, size and other factors
  • Downloadable Excel-based tool to estimate actual or potential customer spend by number of full-time employees and industry