Surveys

2011 Staffing Company Survey: Internal staff structure industry benchmarks

February 2, 2012

  • Professional staffing firms report more employees per branch office than commercial staffing firms
  • Larger firms report lower recruiting proportion than smaller firms
  • VP of Sales first-hired and most common executive

2011 Staffing Company Survey: Staffing firm plans for addressing healthcare reform

February 1, 2012

  • Majority of firms uncertain about plans - more than 75% "doing nothing" or "waiting"
  • Firms also unsure about percent of cost to be successfully passed on to buyers
  • Commercial firms more likely to pay penalties; professional firms more likely to offer benefits

2011 Contingent Buyer Survey: Contingent Buyer Metrics Scanner

January 31, 2012

  • Use this tool to evaluate prospective buyers or benchmark your program
  • Estimated spend, VMS use, projected growth
  • Downloadable Excel file

2011 Staffing Company Survey: Common client terms of payment

January 30, 2012

  • 48% of staffing firms require payment within 30 days, 96% within 60 days 
  • Only 14% of firms offer discount for early payment
  • Finance/accounting firms have strictest client payment terms; IT firms have least strict

2011 Staffing Company Survey: Staffing firm priorities

January 27, 2012

  • Details top three priorities given by individuals from 473 staffing firms
  • Increased emphasis on recruiting
  • Staffing firms switching from defense to offense

2011 Staffing Company Survey: What saved your business in the last recession?

January 26, 2012

  • 330 staffing firms tell how they survived the recession
  • Half of respondents cited cost-related strategies
  • Independent of specific strategy, many respondents cited the need to act quickly

2011 Contingent Buyer Survey: Satisfaction with suppliers

January 18, 2012

  • In 2011, buyers gave suppliers a B grade, 11% NPS
  • Big improvement in buyer satisfaction over 2004-2011
  • Buyers in the pharma/biotech/med and business services industries, as well as those buying office/clerical staffing, are most positive.

2011 Staffing Company Survey: To what degree do staffing firms use a board of directors?

January 5, 2012

  • 46% of firms operate with board of directors (17% paid, 29% unpaid)
  • Almost half established board within first five years
  • Larger firms more likely to have a board

2011 Contingent Buyer Survey: Buyer plans for next two years

December 20, 2011

  • Buyers plan to use 26% more contingent workers by 2013
  • The increase is widespread, with over three-quarters of buyers planning on using more
  • Average contingent share of workforce continues to slowly increase

2011 Staffing Firm Survey: Spending Plans

December 19, 2011

  • Firms most inclined to increase spend on internal staff development/training
  • Next most-cited areas of planned spending: technology, marketing/advertising, branded materials
  • Firms in technology/telecom and energy/chemical industries most likely to increase spend