Surveys
North America Temporary Worker Survey 2020: Temporary worker benefit choices and preferences
May 11, 2020
- Half of temps have independent healthcare insurance
- Healthcare coverage much improved from 2014
- Most common non-healthcare benefits: dental, vision
- Would temps prefer better benefits to higher pay? No.
- Over 3,000 temps surveyed
US IT Staffing & Solutions Benchmarking Survey 2020: Summary Report
April 22, 2020
- 20 survey respondents representing $2.8 billion in US IT temporary staffing revenue in 2019
- This summary report provides analysis of US IT staffing trends by occupation, such as revenue growth and recruiting difficulty
- Other areas covered include IT staffing revenue by client industry and growing... More
North America Internal Staff Survey 2020: By what metrics should staff be measured?
March 26, 2020
- Most effective internal staff performance metrics identified
- 15 separate staffing occupations examined for preferred metrics
- Least effective metrics: call count and call time
- One in five staff either don't know their metrics or don't respect them
- Over 11,000 internal staff surveyed
North America Internal Staff Survey 2020: Internal staff job satisfaction (or lack thereof), and what drives it
March 6, 2020
- Internal staff give staffing firm employers a 64% NPS
- Top keys to satisfaction: good leadership, positive work environment, future opportunities
- Non-monetary incentives and work/life balance highly valued
- 15,000 staff from 217 staffing firms surveyed
North America Internal Staff Survey 2020: Advice to new employees, mistakes to avoid, how to succeed
February 18, 2020
- Over 10,000 internal staff offer advice to new employees
- Six themes dominate responses
- Most common advice: Ask questions, emulate team members, focus on learning
North America Staffing Company Survey 2019: Revenue by skill, industry, sources, customer characteristics
December 4, 2019
- Revenue by customer size, segment, industry, and predicted changes
- VMS/MSP participation, revenue, fees
- Skill segment x customer market revenue breakdown
North America Staffing Company Survey 2019: How do staffing firms determine temporary worker wages?
November 29, 2019
- Half of firms say customers mostly dictate temp wages
- When data used, firms often reference wages of like positions placed
- About a third of staffing firms use selected outside sources
Staffing Company 2020 Planning Package
November 28, 2019
- This report is a guide to find SIA research that will help you prepare your business for trends in 2020.
- We have chosen approximately 100 reports to highlight in this Planning Package that we believe will be the most relevant and useful for you in planning tour strategy and preparing your business... More
Global Staffing Company Survey 2019: Metrics used to measure staffing company performance
November 23, 2019
- 400 staffing execs reveal most important measures
- Areas covered: sales, recruiting, operations, profitability
- Wide variety of metrics employed
North America Staffing Company Survey 2019: Staffing executive predictions
November 20, 2019
- 294 senior staffing execs share thoughts about next decade
- Top prediction: increased role for technology, and continued gig boom
- Expected challenges include: talent shortage, legislation, VMS/MPS, and economy