Surveys

North America Internal Staff Survey 2024: Initial Findings

February 8, 2024

  • Early overview of latest internal staff survey results
  • 21,004 internal staff respondents from 282 staffing firms surveyed
  • Satisfaction, remote work usage, training, use of AI, and more

North America Temporary Worker Survey 2024: Initial Findings

February 7, 2024

  • Early overview of latest survey results
  • Temp satisfaction, use of work platforms, remote work, and more
  • 3,434 temporary worker respondents from 29 staffing firms surveyed

US Staffing Industry Pulse Survey Report: January 2024 Selected Highlights

January 25, 2024

  • A high-level summary of the January 2024 Update of the Pulse Report
  • To receive the next full Pulse Report, we invite staffing firms with US operations to participate
  • For more information, visit our Surveys page or email cstarkey@staffingindustry.com

Beyond the Surge: Shaping the Future of Travel Nursing in a Post-Pandemic World

December 22, 2023

Key Findings:

  • Burnout has the potential to reduce the ranks of travel nurses by 9% in the next year.
  • While pay is the top consideration among travel nurses, what separates the most desirable agencies is their attention to the “human” touch.
  • Although staffing firms have little control over... More

North America Staffing Company Survey 2023: Full Report

December 13, 2023

  • 609 pages of North America operational ratios, benchmarks, & best practices
  • Benchmark company performance, track competitor plans and industry trends
  • Essential data for strategic planning, fully searchable

North America Staffing Company Survey 2023: Use of automation: staffing/talent platforms, artificial intelligence, and process automation in traditional staffing

December 2, 2023

  • 94% of staffing firms plan to use AI over the next five years
  • Staffing firm use of apps/platforms remains high, seen replacing parts of traditional business over time
  • Trend shows increasing operational automation on both temp worker and buyer client sides

US Staffing Industry Pulse Survey Report: November 2023 Selected Highlights

November 27, 2023

  • A high-level summary of the November 2023 Special Edition Update of the Pulse Report
  • To receive the next full Pulse Report, we invite staffing firms with US operations to participate
  • For more information, visit our Surveys page or email cstarkey@staffingindustry.com

North America Staffing Company Survey 2023: Staffing firm productivity and operational benchmarks

November 18, 2023

  • Five ratios: revenue/branch, revenue/staff, staff/branch, temps/branch, temps/staff
  • Also typical occupational distribution of recruiters, salespeople, managers, other staff
  • By primary skill segment and staffing firm size

The Coming Disruption: How the Staffing Industry Can Prepare for the AI Revolution

November 16, 2023

Key Findings:

  • Nearly 40% of today’s manual processes are expected to be replaced by AI within three years.
  • AI will disrupt the industry in at least six separate dimensions
  • Not all areas of the funnel will be impacted, with candidate screening and skills assessment, matching and selection, and... More

North America Staffing Company Survey 2023: Do staffing executives know what drives internal staff satisfaction?

November 9, 2023

  • Staffing executive opinions about staff satisfaction drivers measured against actual internal staff opinions
  • Staffing execs get it wrong on five important satisfaction drivers
  • Over 400 staffing executives surveyed