Sales/Mktg & Market Opportunities

2011 Contingent Buyer Survey: Satisfaction with suppliers

January 18, 2012

  • In 2011, buyers gave suppliers a B grade, 11% NPS
  • Big improvement in buyer satisfaction over 2004-2011
  • Buyers in the pharma/biotech/med and business services industries, as well as those buying office/clerical staffing, are most positive.

Top U.S. Temporary Staffing Markets: A detailed breakdown by metro and specific skill segment

January 11, 2012

  • First-ever detailed lists of top metros by segment
  • Exhaustive disaggregation of temp industry
  • Useful target lists for expansion

2011 Contingent Buyer Survey: Buyer plans for next two years

December 20, 2011

  • Buyers plan to use 26% more contingent workers by 2013
  • The increase is widespread, with over three-quarters of buyers planning on using more
  • Average contingent share of workforce continues to slowly increase

Government Staffing Opportunities for Smaller Businesses

October 7, 2011

  • Federal government contracts - a vast array of business opportunities
  • Step by step overview of working with the government
  • 8(a) certification: how it helps win contracts

Best and Worst U.S. Local Employment Markets

August 10, 2011

  • Ranks 336 MSAs, all states by overall employment trends
  • Top MSAs: Houston, Jacksonville, Rochester, Sacramento, Miami
  • Top states: Florida, New York, Massachusetts, Oklahoma, Louisiana

Best and Worst U.S. Industry Employment Markets

August 9, 2011

  • Ranks 104 U.S. industry markets based on employment trends
  • Top industries: accommodation, support activities for mining
  • Worst industries: state government, local government

2010 Contingent Buyers Survey

July 18, 2011

  • Sixth annual contingent buyers survey
  • 196 page report, complete aggregation of results
  • Contingent management strategies, industry practices and plans for future use

2010 Contingent Buyer Survey: Who plays a lead role choosing staffing suppliers?

July 8, 2011

  • More than two-thirds of buyers said procurement took a lead role selecting staffing suppliers
  • 54% of buyers reported that HR took a lead role, 37% said hiring managers took a lead role

2010 Contingent Buyer Survey: Which factors encourage and discourage use of contingent labor?

June 23, 2011

  • Top factors encouraging CW use: variable workload levels, rapid business growth, difficulty finding qualified people and healthcare and benefits
  • Top factors discouraging CW use: productivity, loyalty and learning curve

2010 Contingent Buyer Survey: Which executives champion CW management programs, and why?

June 21, 2011

  • Top two executive champions of CW management programs: SVP HR, Chief Procurement Officer
  • Most common motivations of executive champions: cost savings, risk mitigation