Other Staffing Services

2010 Contingent Buyers Survey

July 18, 2011

  • Sixth annual contingent buyers survey
  • 196 page report, complete aggregation of results
  • Contingent management strategies, industry practices and plans for future use

2010 Contingent Buyer Survey: Implementation order of VMS and MSP

June 16, 2011

  • 60% of buyers who use both an MSP and VMS implemented the two in tandem, 40% implemented separately
  • Order of implementation does not seem to matter with respect to buyer satisfaction

2010 Contingent Buyer Survey: MSP funding and method of fee calculation

June 16, 2011

  • 69% of buyers using an MSP report their MSP is entirely supplier-funded
  • 63% calculate fees as a percentage of spend under management

2010 Contingent Buyer Survey: Trends in HRO & RPO usage

June 7, 2011

  • 18% of buyers currently use HRO, up from 13% in 2007
  • 22% of buyers currently use RPO, up from 14% in 2007
  • Continued growth for both is projected

2010 Contingent Buyer Survey: Offshoring

May 25, 2011

  • 42% of CW buyers use significant amounts of offshore outsourcing
  • 2012 estimate: 47% of CW buyers
  • SOW usage correlated to offshoring

2010 Contingent Buyer Survey: Evolution of supplier management strategies

April 25, 2011

  • VMS, MSP juggernaut continues
  • CW managers incorporating SOW
  • RPO, HRO gaining traction

Analysis of Kelly Services 4Q08 earnings release

January 23, 2009

Americas Commercial down 13% y/y, PTSA off 7.1% y/y
EMEA and APAC also slowing, but strong growth in Germany
Sharp decleration in Outsourcing & Consulting Group

Non-U.S. staffing growth update

December 10, 2008

Non-U.S. staffing growth contracting
European markets generally soft; Germany and Italy outperforming
Emerging markets in Asia and elsewhere slowing, but still seeing some growth

Staffing buyer survey: strategies for managing staffing suppliers

November 20, 2008

51% of buyers using VMS; usage to go to 66% by 2010
Use of diversity suppliers on the rise, especially by big companies
Energy/chemical and business services most open to new suppliers

CWS Council - Recruitment Process Outsourcing: An Overview

October 21, 2008

Understanding Recruitment Process Outsourcing (RPO)
How pure-play RPOs differ from staffing vendors
The fundamentals of how it works and key trends to watch out for