Operational Metrics & Best Practices
US Statutory Expense Tool: April 2021 Update
May 20, 2021
- Use this tool to benchmark your firm's statutory expenses
- Contains rates and benchmarks regarding SUTA, FUTA, Workers' Comp, Social Security, and Medicare by state for the period 2010 to 2021
- Perform scenario analysis to understand the dollar impact for various wage levels
North America Temporary Worker Survey 2021: How often do temps use rating sites and which do they use?
April 21, 2021
- Temp use of rating websites varies by skill set
- Five rating websites are most popular
- 1,800 temporary workers surveyed
North America Internal Staff Survey 2021: What should be automated?
March 21, 2021
- Internal staff perspective on what would be most helpful to automate
- Questions about web functions, apps, operational automation
- Over 5,000 internal staff respond
North America Internal Staff Survey 2021: Lessons learned from adapting to COVID-19 crisis
March 15, 2021
- Staff give management high marks on dealing with COVID-19
- Top lesson learned: remote work more practical than thought
- 10,000 internal staff surveyed
Best Practices in Remote Working For Staffing Firms
March 6, 2021
- The six key advantages of making your firm remote work capable
- How to keep remote staff connected, engaged, and happy
- 19 pages of advice and information specific to staffing
North America Temporary Worker Survey 2021: Temporary worker perception of age, gender and racial fairness
March 4, 2021
- 2,000 temporary workers surveyed on fairness of treatment with respect to age, gender, and race
- Most feel staffing firms are treating them fairly
- Widespread perception staffing firms are fairer than working world generally
North America Internal Staff Survey 2021: Internal staff perception of diversity and inclusion at staffing firms
March 4, 2021
- 10,000 staffing firm internal staff surveyed on diversity and inclusion
- Most feel staffing firms are treating them fairly
- Widespread perception staffing firms fairer with respect to age, gender and race than working world generally
Latin America Legal Update Q4 2020
January 14, 2021
- In this report, we round up the legal developments affecting the workforce solutions ecosystem across Latin America in Q4 2020:
- Mexico: Minimum wage increase approved; Proposals to ban outsourcing and subcontracting labor
Staffing Executive Compensation Analysis: 2020 Update
December 14, 2020
- Total compensation declined by a median 0.5% in 2019 in our study of 85 executives at 44 publicly traded staffing, executive search, and other workforce solutions firms globally.
- Americas firms posted the highest median compensation at USD 1,577,142. Firms in Europe, the Middle East, and... More
North America Staffing Company Survey 2020: Terms of service: days payable, discounts, indemnification, guarantees
November 4, 2020
- Days payable: 30 days most typical
- Discounts for early payment rare and small
- About half of clients typically covered by indemnification agreements
- Larger firms and professional firms more likely to offer discounts, special terms