Operational Metrics & Best Practices

Global Staffing Company Survey 2022: Front-office and back-office software: popular vendors, use of proprietary systems, and user satisfaction

October 12, 2022

  • List of the most popular front-office and back-office software vendors
  • Key drivers of satisfaction -- what to look for when choosing a vendor
  • Over 400 staffing firms surveyed

CW Program Business Case Template

September 30, 2022

  • Useful resource for any organization trying to create an effective business case for their CW program
  • Report outlines the fourteen steps required to create a CW business case
  • Helps organizations to clearly define the opportunity and roadmap of the program’s goals and objectives

North America Staffing Company Survey 2022: Remote work for temporary workers and internal staff, its effect on operations, and recommended best practices

September 19, 2022

  • Detailed temp and staff remote work trends by skill segment
  • How remote work affects temp operations--and how to mitigate downsides
  • Over 350 staffing firms surveyed

North America Temporary Worker Survey 2022: Full Report

August 31, 2022

  • Over 5,000 temps from 35 firms surveyed
  • Temp preferences, plans, opinions, choices
  • 257 page report accumulates all previous temp surveys

North America Temporary Worker Survey 2022: Is it common for temps to concurrently work a second job?

July 31, 2022

  • Temps queried about working a second job while on temp assignment in 2021
  • Second jobs more common among younger, lower-paid workers
  • 3,000 temporary workers surveyed

US Statutory Expense Tool: July 2022 Update

July 29, 2022

  • Use this tool to benchmark your firm's statutory expenses
  • Contains rates and benchmarks regarding SUTA, FUTA, Workers' Comp, Social Security, and Medicare by state for the period 2010 to 2022
  • Perform scenario analysis to understand the dollar impact for various wage levels

North America Temporary Worker Survey 2022: How to retain temps – and how to lose them: preferences and advice on communication, benefits, training, and more

July 26, 2022

  • What drives temp satisfaction, and why some quit
  • Temp preferences: benefits, communication, what to call them
  • Over 5,000 temps surveyed

North America Temporary Worker Survey 2022: Prevalence of remote work among temporary workers, how much they value it, and advice on how to make it better

June 28, 2022

  • More than half of temps worked remotely in 2021
  • Temps value remote work very highly, some even enough to take a pay cut
  • Three ways to make temp remote work better for temps

Recruiting in the Age of Digital Transformation

June 21, 2022

In a world where talent shortage is a major challenge, recruiters must leverage smart data technology that drives better hiring decisions, while navigating their particular labor market. Join us as we dig into the data to learn more about keeping up with labor market trends that could transform how you... More


Global Staffing Back Office Software Landscape

June 1, 2022

  • Following our review of front office software at the end of 2021, this is SIA’s first detailed look at the vendor landscape for back office software
  • This report provides a high level overview of 56 global back office software vendors together with a very detailed analysis of 19 of the leading... More