Operational Metrics & Best Practices

US Statutory Expense Tool: January 2023 Update

January 31, 2023

  • Use this tool to benchmark your firm's statutory expenses
  • Contains rates and benchmarks regarding SUTA, FUTA, Workers' Comp, Social Security, and Medicare by state for the period 2010 to 2022
  • Perform scenario analysis to understand the dollar impact for various wage levels

Best Practices for Adding SOW

January 18, 2023

Use this report as a reference tool to:

  • Understand the benefits of a clear Statement of Work (SOW) management strategy
  • Define and build an SOW program business case
  • Create an SOW strategy and business operation model

Insights on Gender Parity in the US Staffing Industry

December 16, 2022

  • Women account for the majority of staffing firm internal staff, yet remain underrepresented at the executive and board level
  • At the CEO/Owner level, women account for 53% at small staffing firms, but only 18% at large staffing firms
  • This report contains insights regarding employee satisfaction,... More

North America Staffing Company Survey 2022: Full Report

December 4, 2022

  • 587 pages of North America operational ratios, benchmarks, & best practices
  • Benchmark company performance, track competitor plans and industry trends
  • Essential data for strategic planning, fully searchable

Best Practices in Contingent Diversity, Equity & Inclusion

November 29, 2022

This research report:

  • Arms contingent workforce program leaders with insights into the impact of contingent DE&I on key outcomes
  • Helps create a business case for making contingent DE&I a priority 
  • Outlines a set of best practices for contingent DE&I
  • Navigates common obstacles... More

Staffing Executive Compensation Analysis: 2022 Update

November 16, 2022

  • Total compensation increased by a median 33.8% in 2021 in our study of 82 executives at 42 publicly traded staffing, executive search, and other workforce solutions firms globally.
  • Americas firms posted the highest median compensation at USD 2,642,264. Firms in Europe, the Middle East,... More

North America Staffing Company Survey 2022: Staffing firm preparations and plans for recession, and tips on how to survive a recession if it comes

November 3, 2022

  • What staffing firms are doing to prepare for possible recession
  • Eight actionable tips on how to survive, from firms that made it through the Great Recession
  • Nearly 400 staffing firms surveyed

Direct Sourcing Best Practices

October 31, 2022

  • Implementation best practices for buyers thinking about direct sourcing 
  • Help answer the questions about how to get executive buy in
  • Report outlines the importance of having a strong employer brand, and the potential benefits and drivers of direct sourcing (ROI)

Deploying IT Infrastructure in Staffing Companies

October 24, 2022

  • To support the efficient and effective operation in today’s staffing market and to enable use of the proliferation of HR tech available, staffing firms need to have a reliable, scalable, and well-maintained technology infrastructure
  • The information in this report can be used to understand the... More

North America Staffing Company Survey 2022: Staffing firm plans for use of vendor-provided services

October 20, 2022

  • Staffing firms were asked about plans for use of 32 vendor-provided services
  • Responses revealed which services are "booming" and which not
  • Over 300 staffing firms surveyed