Operational Metrics & Best Practices

North America Temporary Worker Survey 2023: Prevalence of remote work among temporary workers, how much they value it, and advice on how to make it better

April 23, 2023

  • More than half of temps worked remotely in 2022
  • How temp productivity is monitored by clients
  • Three ways to make temp remote work experience better

North America Internal Staff Survey 2023: Full Report

April 16, 2023

  • Essential source for advice on internal staff recruiting, retention, and advice to management
  • 205 page aggregation of nine SIA internal staff surveys
  • Over 23,000 internal staff surveyed

Temporary Staffing Platform Update: 2023

March 28, 2023

  • Overview of the market with a look at trends, market size, segmented growth rates and primary providers.
  • Included is a suitability analysis examining market attributes most conducive to temporary staffing platforms.
  • An analysis of unit economics compared to the traditional staffing model can... More

North America Internal Staff Survey 2023: Advice and feedback to management regarding actions to improve company operations and the reputation of the industry

March 27, 2023

  • Internal staff offer 18 recommendations on what to change and what to keep
  • Also 7 suggestions on how to improve the reputation of staffing
  • Over 14,000 internal staff surveyed

VMS RFP Template

March 27, 2023

  • Includes an overview of the latest market developments
  • Provides a comprehensive question bank for buyers
  • Incorporates questions on a number of more recent VMS enhancements

North America Internal Staff Survey 2023: Recruiting internal staff: who to recruit, most effective methods, industries and social groups to target, what to say to candidates

March 17, 2023

  • The four key characteristics that identify superior staff candidates
  • The top source of new staff candidates 
  • What to say to candidates to convince them to accept the job

Successfully Managing Your Freelance Workforce

March 16, 2023

The future of work is a hybrid model of full-time employees and on-demand freelancers. In just a few years, Gen Z and independent workers will dominate the market and demand flexible work solutions from enterprises. Join us to discover how companies create strategies to engage and manage the on-demand... More


North America Internal Staff Survey 2023: What types of training do internal staff think would help them the most?

February 26, 2023

  • Staff indicate just four types of training are what they need the most
  • How staff training needs varies by job title
  • Over 20,000 North American internal staff surveyed

North America Internal Staff Survey 2023: Remote work prevalence, preferences, and how to support it

February 15, 2023

  • Over 21,000 internal staff detail opinions, attitudes regarding remote work
  • Trends in use of remote work, which staff positions work remote the most
  • Seven ways to make remote work could be improved

US Statutory Expense Tool: January 2023 Update

January 31, 2023

  • Use this tool to benchmark your firm's statutory expenses
  • Contains rates and benchmarks regarding SUTA, FUTA, Workers' Comp, Social Security, and Medicare by state for the period 2010 to 2022
  • Perform scenario analysis to understand the dollar impact for various wage levels