Operational Metrics & Best Practices

Staffing “Recruitment Metrics” Data Analysis: "Fill Ratios" and "Time-to-Fill Statistics"

June 28, 2013

  • Two key recruitment metrics
  • Vary across staffing segment
  • Vary across contract vs perm

2013 Contingent Buyer Survey: Total annual contingent workforce spend

May 29, 2013

  • Median annual contingent workforce spend for North American buyers with 1,000 or more employees is was in the $80-$89.9 million range.
  • Buyer spend by industry, skill, size and primary contingent workforce model

April 2013 NALTO Benchmarking Survey- Summary Report

April 30, 2013

  • Summary report of locum tenens benchmarking survey results
  • 16 companies generating $1.2B in 2012 locum revenue comprise response pool
  • Among respondents, locum tenens revenue rose 10% in 2012

Initial “Ecosystem Snapshot” of Solution/Service Providers to Staffing Firms – Spring 2013

April 24, 2013

  • Staffing firms depend on an ecosystem of solution/service providers (and vice-versa)
  • 200+  participated in SIA survey to begin to identify and characterize the ecosystem
  • Respondents spanned more than 20 solution/service types, including consulting, payroll, technology, M&A, marketing... More

2013 US Statutory Expense Tool

April 23, 2013

  • Our latest Excel tool of US Statutory Expenses available for download
  • Access average workers' compensation rates by occupation and state
  • Average SUTA rates available by state

2013 Temporary Worker Survey: How many different staffing agencies are temporary workers currently signed up with?

April 10, 2013

  • Most work for only one firm at a time
  • About 30% work with more than one
  • Data unclear on what drives this 30% 

Temporary IT workers: Preferences, satisfaction and agency selection

April 3, 2013

IT staffing firms score an NPS of 50% from temps; most IT temps use firms as stepping stones for full-time work; for temps, it's not all about compensation.


2013 Temporary Worker Survey: The Truth About Benefits and Bonuses (through the eyes of temporary workers)

April 2, 2013

  • Health/dental benefits most frequent
  • Referral bonuses most common
  • Benefits/bonuses vary by occupation

Survey: Temporary Workers Are Quite Satisfied With Their Staffing Agencies

March 14, 2013

  • Overall average NPS 45% (same as last year)
  • Office/Business occupations scored above average
  • Soft factors (trust in firm, etc,) correlated most with NPS

2013 Internal Employee Compensation Estimator

February 22, 2013

  • Compensation data from 5,300 internal employees and 100 staffing firms
  • Compensation for 12 job titles, 16 levels of experience, 4 firm sizes and 9 segments
  • Localize estimates to your metro area