Operational Metrics & Best Practices
North America Staffing Company Survey 2016: Temp-to-hire Conversion Rates, Fees, and Policies
November 2, 2016
- One in five temps convert to perm
- Commercial temps three times more likely to convert than professional
- Reported conversion fees declined from 2009
Staffing Executive Compensation Analysis: 2016 Update
October 18, 2016
- Total compensation fell by a median 3.04% in 2015 among the two highest-paid executives at a selection of 60 publicly traded staffing firms, search firms, job boards, PEOs and online staffing platforms. The firms were based in North America, Europe, Asia-Pacific and Africa.
- Median total compensation... More
North America Staffing Company Survey 2016: Internal Staff and Temporary Worker Satisfaction Surveys
October 8, 2016
- Most staffing firms survey internal staff and/or temps
- Internally-generated satisfaction surveys most common
- Larger firms more likely to use an outside vendor
North America Staffing Company Survey 2016: “Bench model” usage rates and best practices
September 21, 2016
- 25% of staffing firms use bench model to some degree
- But nearly twice that many expect to in next ten years
- Staffing execs offer advice about when/how to use it
North America Staffing Company Survey 2016: Staffing firm use of self-insurance vs. conventional healthcare insurance
September 6, 2016
- 317 staffing firms surveyed
- One in five self-insure for temp healthcare
- Largest firms most likely to self-insure
MSP Market Developments: Part 2
August 24, 2016
- Understand the size and growth of the global MSP market
- Identifies dominant work arrangements, sourcing models, program types, funding and pricing models
- Captures high level services adoption
- Identifies market size by buyer market size, industry and occupational classifications ... More
US IT Staffing Benchmarking Survey 2016: Summary Report
August 23, 2016
- Summary of findings; full report available only to survey participants
- The 17 survey respondents represent a total of $2.1 billion in IT staffing revenue in 2015
- Total IT staffing revenue among the survey respondents grew 9.3% year-over-year in 2015, driven by an increase of 8.7% in volume (hours... More
North America Internal Staff Survey 2016: Satisfaction with employers (or lack thereof), and what drives it
July 5, 2016
- 15,000 staffing firm internal staff surveyed
- Key to satisfaction: good work environment, leadership
- Option to work at home also a plus
North America Internal Staff Survey 2016: For your firm, what is its greatest strength, weakness, opportunity, and threat?
June 20, 2016
- 9,000+ internal staff identify staffing firm strengths, weaknesses, opportunities, threats
- Biggest strength: people and how they are managed
- Biggest weakness: compensation & benefits
North America Temporary Worker Survey 2016: What information should staffing firms do a better job communicating?
May 23, 2016
- Temps want better communications even more than better pay
- Top area for improvement: feedback on job performance
- What staffing firms already communicate well: job opportunities