Operational Metrics & Best Practices
Recruitment Process Outsourcing (RPO) Pricing Template
March 31, 2017
- Pricing template for RPO RFP
- Enables pricing comparisons
Successful IT Recruiting Strategies
March 21, 2017
- IT professionals are in short supply in most developed economies, creating recruiting challenges
- Sourcing methods for tech talent must be adapted to the current environment
- People and processes in your recruiting function should be analyzed to drive efficiency and effectiveness
North America Temporary Worker Survey 2017: What temps wish their staffing firms had told them before their assignment
January 28, 2017
- Six areas of communication identified in need of improvement
- Parking, dress code, benefits, hours not always clear
- Over 5,000 temps from 38 firms surveyed
Workforce Solutions Buyers Survey: Temp-to-perm conversion rates
January 25, 2017
- Temp-to-perm conversion rates for large (1,000+ FTE employee) North American contingent workforce programs
- Conversion rates by company size, industry and skill segment
- Distribution of temp-to-perm conversion rates
North America Staffing Company Survey 2016: Job order productivity metrics
December 27, 2016
- 300 staffing firms surveyed
- Job order metrics for recruiters and for salespeople
- Job order metrics for temporary staffing and for direct hire
US Statutory Expense Tool: December 2016 Update
December 22, 2016
- Use this tool to benchmark your firm's statutory expenses
- Contains rates and benchmarks regarding SUTA, FUTA, Workers' Comp, Social Security, and Medicare by state for the period 2010 to 2016
- Perform scenario analysis to understand the dollar impact for various wage levels
North America Staffing Company Survey 2016: Temporary worker payroll: propensity of W-2 vs. 1099 payment methods
December 20, 2016
- About half of staffing firms use 1099 workers to some degree
- Use of 1099s very light among commercial firms
- But on average among IT firms, 28% of temps are 1099
2016 Front Office Staffing Software Vendor Landscape
December 20, 2016
- Trends in front office software landscape
- Technical survey of seven front office software providers
- List of 3rd parties that provide front office staffing software
North America Workforce Solutions Buyers Survey 2016: Satisfaction with Staffing Supplier VMS MSP and Advice to Staffing Firms
December 6, 2016
- Report contains buyer satisfaction scores for primary staffing supplier, VMS, and MSP
- Historical trend in Net Promoter Scores (NPS) also displayed
- Report includes open-answer advice to staffing suppliers from buyers on how to best increase buyer satisfaction
North America Staffing Company Survey 2016: Three benchmark ratios -- temporary workers/branch, temporary workers/internal staff, internal staff/branch
November 29, 2016
- Median temps/branch = 105; median temps/staff = 10
- Benchmark ratios vary markedly by staffing segment
- Over 300 staffing firms surveyed