Operational Metrics & Best Practices

North America Internal Staff Survey 2019: Which routine tasks should be automated or outsourced?

March 7, 2019

  • 10,000 internal staff recommend tasks for automation and outsourcing
  • Top twelve most commonly suggested tasks identified
  • Ideas cover all areas of staffing firm operations

North America Internal Staff Survey 2019: Vendors most frequently recommended by internal staff

March 5, 2019

  • Over 8,000 internal staff recommend a vendor
  • 11 vendors frequently mentioned
  • LinkedIn most popular vendor by far

North America Internal Staff Survey 2019: Do you currently work at home to any degree, and how important is it to you?

March 4, 2019

  • Nearly 17,000 internal staff surveyed
  • 29% work from home to some degree
  • Option to work from home important to employee satisfaction

US Skilled Trades Staffing Benchmarking Survey – Summary Report

December 14, 2018

  • Selected findings from our Skilled Trades Staffing Benchmarking Survey
  • Benchmarking across various skilled trades occupations
  • Metrics include bill/pay rates, recruiting difficulty and assignment lengths

Staffing Executive Compensation Analysis: 2018 Update

October 21, 2018

  • Total compensation rose by a median 6.5% in 2017 for the two highest-paid executives at a global selection of 41 publicly traded staffing, executive search and other workforce ecosystem firms.
  • Median total compensation was USD 901,820 in 2017. Americas firms posted the highest median compensation... More

North America Staffing Company Survey 2018: Training options offered to temporary workers

September 17, 2018

  • More than half of staffing agencies offer temps some training
  • Free online training most common method
  • Safety, IT, medical are common skill sets trained

US Statutory Expense Tool: September 2018 Update

September 13, 2018

  • Use this tool to benchmark your firm's statutory expenses
  • Contains rates and benchmarks regarding SUTA, FUTA, Workers' Comp, Social Security, and Medicare by state for the period 2010 to 2018
  • Perform scenario analysis to understand the dollar impact for various wage levels

US Healthcare Staffing Recruitment Strategies

September 6, 2018

  • Usage rates and commentary on 13 recruiting strategies
  • Highlights from interviews with leading US healthcare staffing firms
  • Insights on recruiting Millennial workers and hiring internal staff

North America Staffing Company Survey 2018: Temporary worker healthcare insurance, other benefits and incentives

September 4, 2018

  • 70% of staffing firms offer temps subsidized healthcare
  • About half offer paid holidays, PTO
  • Benefits getting more generous over time

Workforce Solutions Buyer Survey: Full report and cumulative index

August 12, 2018

  • Report contains results of 2018 Workforce Solutions Buyer Survey
  • Topics include assignment limits, MSP, SOW and net promoter scores of suppliers
  • Appendix contains results from prior surveys going back to 2009