Operational Metrics & Best Practices

Lexicon of Contingent Workforce-Related Terms

November 5, 2013

  • One of the major challenges facing contingent workforce program managers and executives is ensuring that a common language is used. A lack of common definitions can cause severe communication problems.
  • To help alleviate the issue, this newly revised lexicon suggests a set of "working definitions"... More

2013 Staffing Firm Executive Compensation Analysis

September 4, 2013

  • Total compensation fell by a median 4.52 percent in 2012 at U.S.-based public staffing firms, according to an analysis of executive compensation that looked at the two most highly paid executives at a selection of publicly traded staffing firms.
  • Median total compensation for the top two executives... More

2013 Staffing Industry Sales Force Compensation Survey: Executive Summary

July 31, 2013

  • Study of staffing sales force salary and incentives 
  • Includes best practices around sales compensation
  • 98 staffing firms surveyed

2013 Contingent Buyers Survey: Payment terms for staffing firms and MSPs

July 9, 2013

  • Benchmark payment times for staffing firms, MSPs
  • Large buyers typically take longer to pay

Staffing “Recruitment Metrics” Data Analysis: "Fill Ratios" and "Time-to-Fill Statistics"

June 28, 2013

  • Two key recruitment metrics
  • Vary across staffing segment
  • Vary across contract vs perm

2013 Contingent Buyer Survey: Total annual contingent workforce spend

May 29, 2013

  • Median annual contingent workforce spend for North American buyers with 1,000 or more employees is was in the $80-$89.9 million range.
  • Buyer spend by industry, skill, size and primary contingent workforce model

April 2013 NALTO Benchmarking Survey- Summary Report

April 30, 2013

  • Summary report of locum tenens benchmarking survey results
  • 16 companies generating $1.2B in 2012 locum revenue comprise response pool
  • Among respondents, locum tenens revenue rose 10% in 2012

Initial “Ecosystem Snapshot” of Solution/Service Providers to Staffing Firms – Spring 2013

April 24, 2013

  • Staffing firms depend on an ecosystem of solution/service providers (and vice-versa)
  • 200+  participated in SIA survey to begin to identify and characterize the ecosystem
  • Respondents spanned more than 20 solution/service types, including consulting, payroll, technology, M&A, marketing... More

2013 US Statutory Expense Tool

April 23, 2013

  • Our latest Excel tool of US Statutory Expenses available for download
  • Access average workers' compensation rates by occupation and state
  • Average SUTA rates available by state

2013 Temporary Worker Survey: How many different staffing agencies are temporary workers currently signed up with?

April 10, 2013

  • Most work for only one firm at a time
  • About 30% work with more than one
  • Data unclear on what drives this 30%