Operational Metrics & Best Practices

North America Internal Staff Survey 2024: Full Report

March 14, 2024

  • Essential source for advice on internal staff recruiting, retention, and advice to management
  • Survey summary and links to individual reports
  • Over 21,000 internal staff surveyed

North America Internal Staff Survey 2024: How to retain internal staff

March 12, 2024

  • The key drivers of staff satisfaction and retention, and how to maximize them
  • Why staff satisfaction is important to staffing firm success
  • Nearly 20,000 internal staff surveyed

North America Internal Staff Survey 2024: Recruiting internal staff: what candidates want, who to recruit, most effective methods, how to target, what to say to candidates

March 4, 2024

  • What staff candidates really want in their staffing employer
  • The top source of new staff candidates 
  • What to say to candidates to convince them to accept the job

Rate Card Best Practices

February 29, 2024

  • Understand the various factors that could impact your rate card methodology so you can better align with market realities
  • Explore the different requirements, advantages, disadvantages, and best practices for each rate card methodology to determine the best operational approach for your contingent... More

North America Internal Staff Survey 2024: Use of AI and other technology by staff, training needed and types of automation that would help staff the most

February 29, 2024

  • Use of AI by internal staff, frequency of usage and what it's used for
  • What to automate next: internal staff identify highest-return opportunities
  • Over 18,000 internal staff surveyed

Diversity, Equity & Inclusion Trends in Staffing 2024

February 29, 2024

  • This is the third research report published by SIA focusing on the impact Diversity, Equity, and inclusion (DE&I) is making in the staffing industry.
  • Organizations are navigating an uncertain business environment with high inflationary pressure. With attention shifting towards cutting costs,... More

North America Internal Staff Survey 2024: Remote work prevalence, preferences, and how to support it

February 22, 2024

  • Over 18,000 internal staff detail opinions, attitudes regarding remote work
  • Trends in use of remote work, which staff positions work remote the most
  • Seven ways remote work could be improved

North America Temporary Worker Survey 2024: Prevalence of remote work among temporary workers, how much they value it, and advice on how to make it better

February 17, 2024

  • About half of temps worked remotely in 2023
  • How temp productivity is monitored by clients
  • Three ways to make temp remote work experience better

North America Internal Staff Survey 2024: Internal staff training: what staff want and importance of explaining resources available

February 15, 2024

  • Importance of explaining training resources
  • How staff training needs varies by job title, most preferred types of training
  • Over 17,000 North American internal staff surveyed

Staffing Industry Report Webinar - January 2024

January 24, 2024

Topics covered in this webinar include:

  • Economic and Employment Trends
  • Choosing and Using Metrics at Staffing Firms
  • Insights from the Staffing Company Survey
  • The Staffing Occupational Markets Guidebook (Demo)

Watch the full, one-hour webinar on demand (available to corporate members only)... More