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Latest Research

2013 VMS and MSP Service Differentiators

November 7, 2013

  • 20 VMS providers and 17 MSPs evaluated along hundreds of features
  • Feature categories include supplier management, sourcing, reporting, integrations, implementation and others
  • Providers evaluated for functionality in various program type scenarios

2013 Payrolling & ICEC Landscape Summary

November 6, 2013

  • Excerpt from full 2013 Payrolling and IC Evaluation/Compliance Landscape Report
  • 15 payrolling providers and 15 ICEC suppliers examined
  • Companies listed by spend under management

2013 VMS/MSP Landscape Summary

November 6, 2013

  • Excerpt from full 2013 VMS/MSP Landscape Report
  • 22 VMS providers and 24 MSPs examined
  • Companies listed by spend under management

Lexicon of Contingent Workforce-Related Terms

November 5, 2013

  • One of the major challenges facing contingent workforce program managers and executives is ensuring that a common language is used. A lack of common definitions can cause severe communication problems.
  • To help alleviate the issue, this newly revised lexicon suggests a set of "working definitions"... More

U.S. Staffing Industry Stock Index: 3Q13

October 29, 2013

  • U.S. Staffing Industry Stock Index rose 20% in 3Q13
  • 15 gainers, 2 decliners
  • Outperformed S&P 500 (up 5%) and Russell 2000 (up 10%)

2013 Staffing Company Survey: Trends in staffing firm attitudes and opinions

October 17, 2013

  • This year, in addition to the internet and globalization, staffing firms were net-positive with regards to outsourcing, the economy (first time since 2009), and RPO.
  • With the exception of government regulation and the legal environment, the one year trend for all factors moved in the positive... More

2013 Staffing Company Survey: Most concerning legislative issues facing staffing firms today

October 17, 2013

  • We asked staffing firms the open-ended question: “Of the current legislative and/or regulatory issues affecting your business, which most concern you, and why?”
  • The vast majority of the 343 responses we received (80%) concern the Affordable Healthcare Act.
  • Immigration reform and background... More

2013 Staffing Company Survey: How are firms responding to online staffing?

October 15, 2013

  • We asked staffing firms: “How is your firm responding to the opportunity/competitive threat represented by fully automated online staffing services?”
  • A majority of 534 respondents were either unaware of such services (25%), or were not interested/concerned (55%)
  • Other firms were considering... More

2013 Staffing Company Survey: Staffing firms’ best and worst strategic decisions

October 15, 2013

  • We asked staffing firms: “Looking back, what would you say is the single best/worst strategic or tactical decision your firm has ever made, and why?” 
  • Among staffing firms’ best strategic/tactical decisions, the most common response was "staying focused on a segment/niche"... More

2Q13 Gross Margin and Bill Rate Trends

October 14, 2013

  • In 2Q13, average gross margin up 20 bps y/y at 8 global firms
  • However, median gross margin unchanged y/y at 17 public staffing firms
  • In August, office/clerical bill rates up 2% y/y, while industrial bill rates declined 1% y/y