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CWS 30 - 2.16 (August 18, 2010)

Contingent Workforce Strategies 30, August 18, 2010
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Column Corner

Peek Under the Hood
What's Your Outsourcing Provider's IQ?
By Jim Lanzalotto

Feature PhotoPersonally, I like those hackneyed IQ tests you see online. Depending on the kind of test and the time of day, my IQ is either 68 or 147.
For a few moments, let's suspend reality and change the subject of that kind of general intelligence exam. Let's look at how well you know your managed services or RPO provider.

This kind of evaluation is critical when you're in the process of picking an outsourced provider; it's just as significant when you're evaluating your existing partner. The key to this IQ test is whether you truly know your provider and the value it can potentially convey to your organization. (By the way, this kind of evaluation needs to be done more often than at typical milestone dates in your outsourcing agreement. Think of this more like a performance evaluation: annually is the minimum time interval for a review. Quarterly, mid-year and full-year reviews work even better.) ...

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Heard on the Street

Hear Shot"I see a trend where companies are moving from in-house program management to hiring MSPs."

-- Seth Wolins, general manager, Emptoris Inc., a supply-chain and procurement software solutions company

It all begins with the fact that the recession has brought about a new and growing appreciation for...

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Benchmarks
Ten Largest Staffing Firms -- U.S. Healthcare Segment

July 2.14 Benchmark

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Behind the News
Spain After the Reforms
Despite long-term wrangling, the Spanish Parliament voted late June in favor of labor market reforms proposed by the Socialist government of Prime Minister Jose Luis Rodriguez Zapatero and supported via royal decree by HM King Juan Carlos. ...
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Legal Eagle
Temps don't need to be bumped to accommodate worker's disability
In June, the U.S. Court of Appeals for the Tenth Circuit considered whether positions filled by temporary contract workers are "vacant" for purposes of reassignment as a reasonable accommodation under the Americans with Disabilities Act (ADA). ...
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Keys to CW Success

Staffing Industry Analysts' Products and Services

A message from an international guru on work:
The old rules no longer apply.

"To make it today, we have to rethink what we do and how we do it in every realm of our business, particularly when it comes to talent." Dan Pink, Author of best-sellers Free Agent Nation and A Whole New Mind

We are looking forward to welcoming back Dan Pink to the Contingent Workforce Strategies (CWS) Summit. You may have seen him at an earlier CWS Summit after he wrote Free Agent Nation. Since then he has written the instant classic A Whole New Mind and now Drive. This time around, Pink is delivering an important keynote address, "Drive: High Performance Motivation in a Free Agent World. ...

More, Dan Pink Video Message

If a colleague shared CWS 30 with you and you'd like your own FREE bimonthly copy, please subscribe here.

CONTINGENT WORKFORCE STRATEGIES 30 is published bimonthly by Staffing Industry Analysts and is delivered to buyers of staffing services. For change of email address write to subservices@staffingindustry.com or call 1-800-950-9496.

To contact the editor, please e-mail Subadhra Sriram or call 650.390.6194.

To advertise, contact Diana Gabriel or call 650.390.6193.

Copyright 2010 Crain Communications Inc

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