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Survey: Turnover to Rise

October 14, 2011

Employee turnover is expected to increase worldwide over the next five years, according to a global survey by Right Management, the talent and career management division of ManpowerGroup (NYSE: MAN).

More than half, or 59 percent, of respondents in North America expect higher turnover. Globally, 49 percent of recruiting professionals expect turnover to rise, said Bram Lowsky, executive vice president, Americas, at Right Management. Survey results indicate turnover will be greater than organizations have been used to dealing with in the past decade.

“There’s no such thing as typical or average turnover,” Lowsky said. “… but high turnover is a top concern for all organizations everywhere. Yet, unless current expectations are wrong, most employers are soon going to have to cope with more loss of talent and know-how, greater recruitment and training costs, and all the turmoil entailed with people leaving and waiting for their replacement. And aside from the tangible costs, organizations may lose business opportunities as well as momentum as the constant departures will likely undermine the trust and engagement of remaining workers.”

More than 2,000 internal and external recruiters, human resource executives and hiring managers from 17 countries representing more than 20 industry sectors participated in the Right Management survey.