Balance Staffing owner Robert Feinstein hired Jocelyn Snower as a recruiter to help launch a staffing center in Illinois, but he revoked the job offer after learning she was blind, according to the EEOC. Snower had already begun recruiting.

Balance Staffing is also required to report further complaints of disability discrimination or retaliation to the EEOC, the owner and manager must receive training to prevent disability discrimination and the company is prohibited from discriminating on the basis of disability, according to the EEOC.