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ManpowerGroup Renews Australian Army Deal

April 27, 2012

ManpowerGroup (NYSE: MAN) signed a new recruitment process outsourcing contract with the Australian Defence Force worth at least $400 million over five years. The Defence Force includes the Australian Navy, Army and Air Force. ManpowerGroup first partnered with the agency in 2003, and the company reports the deal is the industry’s largest RPO partnership.

The RPO operation is managed from its own headquarters and includes a candidate relationship management center and 16 national recruiting centers. More than 20,000 to 40,000 candidates are processed annually.

The RPO deal includes recruiting for more than 300 different job types for permanent and part-time officers, sailors, soldiers and arimen and airwomen. Specialist roles such as engineers, technicians, doctors, legal professionals and pilots are also included.

The Defence Force Recruiting contract covers marketing, recruiting operations, medical and psychological assessments and the coordination of selection boards and employment offers. If successful in exceeding the ADF’s outcome-based requirements the contract can grow to 10 years, the company reported.

“ManpowerGroup’s extensive global capability and deep understanding of our client's requirements enable us to deliver such a complex RPO solution to the Australian Defence Force, in order to meet their needs over the next decade,” said Darryl Green, ManpowerGroup president of Asia Pacific and Middle East. “Our expertise as the world’s RPO leader and capability and experience within [Defense Force Recruiting contract], and our ongoing close relationship with the [Australian Defence Force] have demonstrated that.”

ManpowerGroup will also manage two subcontractors as part of the deal: Corporate Health Group Defence (CHG Defence) for the provision of medical services, and Hewlett-Packard.