Dependability/reliability is the most important soft skill job applicants should have, according to Canadian survey results from Express Employment Professionals.

“It’s easy to think that all that matters in a job interview is what's on your résumé, but the truth is employers are equally, if not, more concerned with who you are, as a worker and as a fellow employee. Those are your soft skills,” said Bob Funk, CEO of Express. “So not only is it important to be dependable, committed, and motivated, it’s essential that you show would-be employers that you have those qualities. While you can always be trained to learn new hard skills, soft skills are much more reflective of your personality and nature.”

Respondents were asked to name the “top five most important soft skills an applicant should have.” The top five were:

1. Dependability/reliability
2. Communication (verbal)
3. Motivation
4. Enthusiasm
5. Flexibility/adaptability

The survey was part of the 2014 “Canada Employed” survey of 22 Express franchises across Canada.