Stephen Clancy

Director, Contingent Workforce Strategies, Knowledge and Research, CCWP

Stephen Clancy

Stephen Clancy possesses over 25 years of experience in the HR and Business Process Outsourcing (BPO) services marketplace as a market research analyst, marketing consultant, industry speaker, writer and developer of BPO solution partnerships. Before joining Staffing Industry Analysts, he held executive roles at SourceRight Solutions, the workforce solutions division of SFN Group. As Vice President at SourceRight Solutions, Clancy developed and sold business process outsourcing solutions (RPO & MSP) to Fortune 1000 companies. He developed multi-million dollar outsourcing engagements with leading industry organizations such as Verizon, Grainger, Citrix and Kodak. These workforce solutions delivered multifaceted enhancements for these organizations over three to five year contract periods. Before joining SourceRight, Clancy was a member of Gartner’s Worldwide IT Services Group as a principal analyst and research program director with a focus on outsourcing, alternative channel support and IT services. Clancy holds a B.S. in Finance from the University of Massachusetts, North Dartmouth and a Black Belt and Master Certificate in Six Sigma from the University of Villanova. Clancy is a past Member of the Southeastern Massachusetts University Board of Trustees.

Recent Articles

The favorite hiding place for CW spend: Reclassifying SOW

June 17, 2015

Misclassification is a common topic, but it's usually pertaining to independent contractors. Recently, statement-of-work misclassification is gaining notice of CW managers.

Don’t oversurvey stakeholders: Establish relevance

June 3, 2015

Surveying stakeholders for program service satisfaction and talent quality measures  is a critical step for many reasons, but how does a program manager execute a survey regimen that will be relevant and drive change?

Importance of a competitive engagement brand

May 13, 2015

Companies spend a lot of effort building an employer brand for their traditional workforce, but fail to consider doing so for contingent workers.

Make ‘passive recruiting’ a key element of your total talent management strategy

April 29, 2015

With the growing interest in total talent management, are programs remembering to include passive candidates in their efforts?

Develop a total talent management strategy, forget the hype

April 15, 2015

More organizations are looking to a blended workforce management model, but face barriers such as lack of know-how and systems/data functionality. Here's a good way to get started.

Track this: be prepared with data to support program expansion

April 1, 2015

As programs mature and seek to expand their scope or reach, capturing CW data both in and out of a program can provide visibility and build future support.

Buyers’ market no more: Time to upgrade the partnership

March 18, 2015

As the economy shifts and talent and suppliers have more choices, they may start to look for better options. Now’s the time to examine your processes and relationships to ensure you are a preferred client.

Ready for a new tool? An FMS could be right for your program

March 4, 2015

Freelancer management systems enable companies to self-manage their talent pools, but are they right for your organization?

Save with total talent management, but mind the risks

February 11, 2015

Total talent management offers cost saving opportunities in several forms, but each comes with risks. Here are a few.

You can save with a total talent management strategy, but watch out for the risks

February 4, 2015

Total talent management may be young as a strategy, but it does show promise for cost savings in a few key areas. Here are two.