Jon Osborne

VP, Strategic Research

Jon Osborne

After leading SIA's North America Research & Editorial department for nearly a decade, Jon Osborne now focuses on strategic research projects and communication of company research to members via the monthly Staffing Industry Report webinar. Previously, he had a 15-year career in bank financial analysis and investor relations at Bank of America. He holds an M.B.A. and B.A. in economics from the University of Chicago.

Recent Articles

Staffing Industry Report Webinar - January 2016

January 9, 2016

  • Watch the full webinar on demand
  • Latest Surveys and Industrial Staffing Growth Report
  • Approximately 1 hour

North America Staffing Company Survey: Temporary worker ratios: Resume submittals/interviews & resume submittals/hires

December 15, 2015

  • Median submittals/interview ratio: 3
  • Median submittals/hire ratio: 5
  • Submittals/hires notably higher for professional staffing firms

North America Staffing Company Survey: Temporary worker assignment lengths & tenure discounts

December 12, 2015

  • Median assignment length: 26 weeks
  • Professional assignments twice as long as commercial
  • 22% of staffing agencies offer a tenure discount

Requests for Proposal (RFPs)—Response rates, hours to complete, & percent successful

December 3, 2015

  • Typical staffing firm respond to about half of RFPs
  • Time-consuming, but responding typically worth it
  • Optimal time to spend on RFPs calculated

Staffing Firm Operational Structures

December 1, 2015

  • Staffing firms vary widely in combining/separating recruiting & sales, temp & perm businesses
  • Most highly satisfied with current structure
  • Larger firms more likely to separate both

Social Media Use, Metrics, & Preferred Venues

December 1, 2015

  • Social media generally of just moderate value to staffing firms
  • But those who track social media metrics get more out of it
  • Staffing firms mostly use social media for recruiting, less so sales

Internal Staff Recommendations to Improve Staffing Industry Image

November 20, 2015

  • 3800 internal staff workers tell how to improve staffing industry image
  • Seven recommendations dominate
  • Top suggestions about getting company culture right

2015 North America Staffing Company Survey: Staffing firm use of outsourced services: usage rates, satisfaction & best practices

November 6, 2015

  • Back-office outsourcing popular and highly-rated
  • Outsourcing varies by firm size
  • Execs offer best advice on how to make it work

2015 Temporary Workers Survey: Preferences, Satisfaction and Agency Selection & Cumulative Index to 2009-2014 Surveys

November 3, 2015

  • 6,000 temps from 67 firms surveyed
  • Temp medical insurance, satisfaction, preferred contact method
  • Assignment lengths, pay, how they pick agency
  • 190 page report accumulates all previous temp/contingent surveys

2015 North America Staffing Company Survey: Investment plans for the next two years, and reported highest-return investments

October 25, 2015

  • Top planned investments about internal staff
  • Plans correlate mostly with historical returns
  • But is technology underinvested?