Jon Osborne

VP, Strategic Research

Jon Osborne

After leading SIA's North America Research & Editorial department for nearly a decade, Jon Osborne now focuses on strategic research projects and communication of company research to members via the monthly Staffing Industry Report webinar. Previously, he had a 15-year career in bank financial analysis and investor relations at Bank of America. He holds an M.B.A. and B.A. in economics from the University of Chicago.

Recent Articles

2009 Contingent Buyer Survey: How much time do buyers spend on contingent workforce responsbilities?

January 19, 2010

CW management rapidly becoming full-time job
By $200MM spend, most are full-time
MSP users spend less time

2009 Contingent Buyer Survey: Does using contingent labor save money, and if so how much?

January 17, 2010

Near unanimous agreement: contingent labor saves money
Median reported savings is 9% of total expense
Use more, save more--up to a point

2009 Contingent Buyer Survey: How loyal are contingent buyers to their VMS & MSP providers?

January 10, 2010

Net promoter scores for VMS, MSP moderately positive
But lower than for staffing suppliers
VMS has most detractors--34% of buyers

2009 Contingent Workers Survey: Preferences, Satisfaction and Agency Selection

January 5, 2010

Complete 105-page survey for instant download
Aggregation of all 2009 contingent survey analyses
First-ever SIA survey of contingent workers
What contingents want, why they choose contingent work
Why some choose to freelance and others temp
How they pick agencies and what they think of them
How contingents... More


June 5, 2009

May temp losses lowest since 2007
Where staffing isn't plummeting
"Only" 345,000 nonfarm jobs lost

Unemployment up, search sector in freefall
Key staffing markets stabilizing

May staffing sales trends: Staffing Industry Monthly Pulse Survey

June 12, 2009

May staffing sales growth by segment & sector
Strongest segments: engineering, clinical/sci, locums, IT
Weakest segments: allied hc, marketing, travel nursing
Most optimistic: staffing firms serving finance/insurance mkt

2009 Staffing Survey: Temp-to-Hire Conversion Fee Policies

October 7, 2009

Median temp-to-hire conversion fee: 16%-20%
How staffing firms calculate the fee
And when conversion fees no longer apply

2009 Contingent Worker Survey: What do non-contingents have against contingent work?

December 19, 2009

Non-contingents just like regular paycheck/benefits
More than a quarter never considered contingent work
Also some negative perceptions persist

2009 Contingent Worker Survey: Why freelancers don't work through temporary staffing agencies

December 19, 2009

Top reason: simply enjoy being truly independent
But freelancers also underestimate what agencies offer
One in five think agencies charge a fee

2009 Contingent Worker Survey: Temporary worker satisfaction and loyalty

December 19, 2009

Only 9% of temps prefer being a temp
Temp work, not agencies, gets lowest marks
But nine in ten would (reluctantly) temp again