Press Release


Staffing Industry Analysts Launches New Solution Enabling Fortune 1000 To Optimize Use Of Temporary Labor

LOS ALTOS, Calif., – Jan. 24, 2007 – Staffing Industry Analysts today formally announced the availability of the Contingent Workforce Strategies Council, the first service designed specifically to help the Fortune 1000 better manage its growing reliance on temporary and contract labor.

The Contingent Workforce Strategies Council was created to provide large corporations with significant process improvements in the evaluation, purchase and management of contingent labor by leveraging Staffing Industry Analysts’ 15 years of experience as the nation’s leading provider of research and analysis of the temporary labor force. The service includes the following:

  • Proprietary research from Staffing Industry Analysts on the temporary staffing market o    Methodologies for calculating cost savings and internal customer satisfaction o    A comprehensive set of reference guides, including sourcing model and ROI guides o    An RFP template, agency scorecard and many other standard templates
  • Best practices covering a wide range of temporary staffing purchasing and management decisions
  • Industry peer networking opportunities to explore common contingent staffing issues o    Access to Staffing Industry’s renowned team of analysts

Hewlett-Packard, Nationwide and Accenture are the first members/subscribers of the Contingent Workforce Strategies Council.

“Staffing Industry Analysts developed the Contingent Workforce Strategies Council to allow the Fortune 1000 to maximize the value from their growing use of temporary labor – from the purchase process to ROI assessment to supplier effectiveness,” said CEO Ron Mester of Staffing Industry Analysts. “As companies’ usage of temporary staffing increases, it’s critical to apply state-of-the art tools and best practices to ensure the program’s success.”

The CWS Council is sold as an annual membership subscription and is designed for human resources professionals, procurement managers and other buyers of contingent labor. The $100 billion market for contingent labor is the largest growth area of the labor market and expanded at an estimated compounded annual rate of 8.2% in 2006, according to Staffing Industry Analysts.

Sample Components Of The Service

RFP Template

The RFP Template enables corporate buyers to create a detailed, highly effective RFP. The template is flexible enough to allow users to choose the pertinent elements of their specific programs to improve vendor selection. The template supports both Vendor Management Systems (VMS) and Managed Service Providers (MSP).

Cost-Saving Methodologies

Subscribers are provided with four, cost-savings methodologies to reduce the cost of temporary labor. The methodologies are well-defined and provide corporate buyers with a common language to discuss contingent labor issues.

Measuring Internal Customer Satisfaction

This best practices guide shows corporate buyers how to measure internal rates of satisfaction with their contingent labor program. The guide provides measurement techniques and satisfaction metrics.

Agency Scorecard

The Agency Scorecard is a template that enables corporate buyers to rate and rank temporary staffing agencies. It provides a methodology that outlines spend metrics, process efficiency, customer satisfaction and agency profile data.

ROI Reference Guide

This reference guide defines sources of investment and sources of return on contingent workforce programs. The guide defines negative and positive ROI values and defines measures within each value. The tool helps corporate buyers prioritize and measure ROI for their programs.

The Contingent Workforce Strategies Council is a response to greater demand for insight into managing contingent labor programs and builds on the success of our highly acclaimed Contingent Workforce Strategies (CWS) Magazine,” said Hinda Chalew, Vice President of Marketing. “Corporate buyers clearly want better tools and information, and the Contingent Workforce Strategies Council provides a comprehensive service that can optimize temporary labor purchases and management as never before.”

To learn more about Contingent Workforce Strategies Council, contact Hinda Chalew, 650.232.2368,


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